Payments

PAYMENT:  At the time of booking please confirm acceptance of these terms and conditions and pay a deposit of 30% of the price of your holiday including fees for specific services, such as gorilla permits. (See also section on gorilla permits.)  If written acceptance is not received from you, we shall assume acceptance of the Terms and Conditions.  The balance must be paid in full not later than 45 days before departure.  Bookings made within 30 days of departure must be paid in full at the time of booking. These terms apply to individual bookings. For logistics services, tourist-group and incentive bookings, the terms may vary and if this is the case, our authorized Representative will make a formal notice to you in writing. All monies you pay to one of our authorised agents for your holiday or other service with us will be held by the agent on our behalf until it is paid to us or refunded to you.